Refund policy

Refunds & Returns

All sales are final and we do not accept returns. However, if any mistake happens on our part, we take full responsibility and we will work with you to make it right, either by replacing, issuing a refund, or crediting to your account.

Damaged/Lost Packages

If you receive a damaged package (and products), please contact us as soon as possible. We will work with you to either replace the product or issue a refund.

Once your order shipped you will receive a tracking number to track your package. If your package is lost you can contact us, we will work with UPS to locate your package. In the case of non-retrievable packages, we will either replace your order or issue a refund.  

If you receive a damaged package, please sign “damaged” next to your signature on delivery and inform us of further instructions. 
If the shipment is not complete or delayed due to customer negligence, we do not take any responsibility.